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Collinsvile, IL 618-345-9200

Troy, IL 618-667-6176

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Samsung Logo

28 cu. ft. Food Showcase 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Model # RF28K9380SR

 3.8 out of 5 (139 Reviews)

Rebate Tag

Available in 2 Color(s)

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Note: Due to manufacturer policy, this product cannot be added to your cart.
Contact Terry's Appliance Center for more details.

Food Showcase

An outer door provides quick and easy access to on-the-go items.


FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.


Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.


Triple Cooling

Three cooling systems keep food fresher, longer.


Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance


External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.


Ice Master

A space-saving design keeps drinks cold with lots of ice.


ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Features:

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.
Key Features
Food Showcase Yes
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Gallon Bins 1
Total Bins 3
Slide-In Shelf Yes
Wine Rack Yes
Showcase Door Yes
FlexZone™
Total Capacity (cu. ft.) 5.75 cu. ft.
Shelf 1
Drawers 2
Temperature Zones 4
Freezer Features
Drawer Divider 2
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Interior Light High Efficiency LED
Shelves 1
Power
ENERGY STAR® Certified Yes
Capacity
Freezer Capacity 5.75 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 49.0" D
Shipping Dimensions 38 5/16" W x 78" H x 36 1/4" D
Net Depth with Door Handle 34 1/4
Net Height without Hinge 70 3/4
Warranty
1 Year Parts and Labor
5 Years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts on Digital Inverter Compressor

Samsung Time To Cook Up Something Wonderful Rebate

  • Rebate Ends: 12/2/2020
  • Must be postmarked by: 3/2/2021
  • Description: Receive a 10% rebate with purchase of 4 or more qualifying Samsung kitchen appliances. Rebate form must be postmarked by 3/2/2021.
  • Download Rebate Form

Samsung Black Friday Kitchen and Laundry Package Rebate

  • Rebate Ends: 12/2/2020
  • Must be postmarked by: 1/2/2021
  • Description: Receive up to a $500 rebate with purchase of 2 or more qualifying Samsung Appliances. Rebate form must be postmarked by 1/2/2021.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 618-345-9200 for assistance. Click Here for Terry's Appliance Center location and contact information.

When it comes to buying new appliances for your home, there are a lot of choices available to you. We merchandise our store with careful consideration, striving to carry the appropriate variety of the best brands available today. We know everything about our products and are eager to help you find anything that fits your unique needs. Let us help you find your perfect match in size, features, price, and style.

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Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

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3.8

out of 5 (139 Reviews)

69% of reviewers recommend this product.

Watch out.

Submitted by TRIK - 11/17/2020

This refrigerator model which I bought in November 2016 stopped cooling in less than four years. Samsung authorized service technician declared it beyond repair. Not reliable at all.
Originally posted on Samsung.com

No, I do not recommend this product

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Great features!!!

Submitted by John - 11/14/2020

I bought this refrigerator just over a month ago. I wasn't sure how much I'd like it, but I couldn't be happier. I thought the outer door access to the door shelves would be nice, but I'd never use it. Turns out, I use it daily. And the flex zone is outstanding. We're presently using it as another fridge, but we could switch it to a freezer in an instant. I love this refrigerator! And my wife loves how the fingerprints wipe off easily.
Originally posted on Samsung.com

Yes, I recommend this product

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But The Flex Drawer Though!

Submitted by DadPlusMomAnd3Boys - 11/13/2020

Absolutely love this thing. Worth every penny. We have had it for 5 months now. We haven't had a single issue, and I am finding new features I love every week.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Awesome features and reliably cold!

Submitted by Chadd185 - 11/12/2020

This spacious fridge keeps your stuff reliably cold and chills anything you put it in quick fashion.
Originally posted on Samsung.com

Yes, I recommend this product

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Ease of use

Submitted by SNadaf - 11/12/2020

We bought this fridge at the start of May '20 and it has been a great experience. It cools well and functions are easy to use. The showcase door is so helpful for frequent items. The spacing is perfect and stores a lot of food. Glad we went with this.
Originally posted on Samsung.com

Yes, I recommend this product

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Most beautiful fridge

Submitted by Ammal - 11/12/2020

I bought this fridge because it's very big but at the same time it doesn't take up so much space. I love the flex zone and the no handles feature.
Originally posted on Samsung.com

Yes, I recommend this product

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Very good looking and space saving Refrigerator

Submitted by Nitin - 11/12/2020

I bought this in 2018 and never had problems with this fridge. The best part is the flexzone that you can turn into a freezer
Originally posted on Samsung.com

Yes, I recommend this product

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Perfect

Submitted by Jessprod - 11/12/2020

This refrigerator is great. Has twice the space as my previous one yet only slightly bigger dimensions.
Originally posted on Samsung.com

Yes, I recommend this product

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Love it so far

Submitted by Dennis - 11/12/2020

Works perfectly and love its looks. Very well designed.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Showcase 4-Door with FlexZon

Submitted by EuriBada - 11/12/2020

First of all, It's quiet!!! Like the idea of 4 sections instead of 3. Have the freedom to make our storage as we wish. some ready to cook meat can store the flex zone. the Showcase feature is better than I thought. So most quick access is done without opening the whole door. One negative feature is a centralized integrated handle so sometimes the opening door with handle is ackwared. also, the control panel could be a little bit smaller. Other than that, overall we like the fridge. Hopefully last decade without any issue!
Originally posted on Samsung.com

Yes, I recommend this product

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Great Features

Submitted by Kash - 11/6/2020

I bought this refrigerator about a month ago I love that the bottom is flexible refrigerator freezer can't give a real thorough review because I haven't had it that long So far so good
Originally posted on Samsung.com

Yes, I recommend this product

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Great freezer

Submitted by Sunset8023 - 10/29/2020

Big enough for space for freezer and great future and quiet
Originally posted on Samsung.com

Yes, I recommend this product

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Great Fridge / Terrible ICE MAKER

Submitted by Kacey - 10/23/2020

i love this fridge. it has plenty of room and i love that the bottom can be a freezer or a fridge. the ice maker though is another story. i would give the ice a maker negative stars if i could. it has never worked more than a few days at a time.
Originally posted on Samsung.com

Yes, I recommend this product

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Great Features!

Submitted by P3les - 10/21/2020

We purchased this refrigerator 3 months ago and have been pleased so far. We have a deep freezer so the extra refrigerator space has been a great benefit. I was wondering how much use we would get out of the flex door but I quickly realized it was a huge advantage to grab creamer or jelly and other condiments without having to open up the entire refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

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Poor designed Ice Maker.

Submitted by Skipper Tom - 10/15/2020

extremely poor design on the ice maker. i now have a $500.00 repair bill since after a month shy of 3 years it is out of warranty. the company knows it was poorly designed. do not buy.
Originally posted on Samsung.com

No, I do not recommend this product

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Ice Maker constantly freezes

Submitted by meinhardte - 10/13/2020

I bought this 3 years ago and it started failing after a year of use. Ice dispenser builds up so many frost that the tray is completely stuck. I need to unfreeze it every 2 months to make it work again. There are hundreds of people complaining about the same issue. It seems to be a design flaw.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Love he look

Submitted by ccox82009 - 9/30/2020

Just love the look and the two door freezer is great. Much easier to find items in the freezer.
Originally posted on Samsung.com

Yes, I recommend this product

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We love this fridge

Submitted by srm7765 - 9/8/2020

The space, functionality, and ability to convert the lower right freezer to a fridge is awesome and we have had to use that for parties. Also, we live in a location that the electricity can go off for up to 24 hours. The fridge and freezer stay cold/frozen. Love it and I highly recommend it.
Originally posted on Samsung.com

Yes, I recommend this product

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great refrigerator and freezer

Submitted by Joseph - 9/1/2020

the way the refrigerator and freezer are divided is great
Originally posted on Samsung.com

Yes, I recommend this product

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Enjoying our new fridge

Submitted by p3les1 - 8/31/2020

We purchased our refrigerator a month ago. The features are a significant upgrade from our previous refrigerator and we are really enjoying them. I really like the flex door option and the metal cooling panels. The flex zone was a great option because we have a deep freezer in our garage and are able maximize the usage of refrigerator space.
Originally posted on Samsung.com

Yes, I recommend this product

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good refrigerator

Submitted by craig - 8/30/2020

Works great but i do have a couple of small complaints.. The refrigerator is a little louder than my last one.The doors don't open wide enough and wont stay open.. they keep closing, it makes it kind of hard to stock the fridge because you have to keep opening the doorson this model there is no water/ice tray at the dispenser.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great features loved

Submitted by fergon - 8/28/2020

We loved the functionality of this and ITS amazing
Originally posted on Samsung.com

Yes, I recommend this product

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Works great!

Submitted by thomask - 8/27/2020

Working great, looks nice, no complaints so far and working great as the day we received it!
Originally posted on Samsung.com

Yes, I recommend this product

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Great product

Submitted by Samiam - 8/27/2020

I have had this refrigerator for 2 years now and I love it. It has great features and is extremely roomy inside. The adjustable shelves are great and the flex door is perfect. The only reason I didn't give it 5 stars is because of the ice machine. It freezes over alot and he have had to replace the ice tray twice. In order for us to get ice on a consistent basis, my husband has to pull it out and basically defrost it. Which according to the manual, he shouldn't have to do.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great features.

Submitted by BRed - 8/27/2020

This is a great product. The design makes life easier.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great features

Submitted by DW Chicago - 8/27/2020

I bought this 3 months ago, and is enjoying this refrigerator. Works excellent
Originally posted on Samsung.com

Yes, I recommend this product

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Great features but could have been better

Submitted by DeFlanko - 8/27/2020

the smart features of this fridge are great -- the engineering of this fridge could have been better as far as where the placement of the ice machine could have been.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Beautiful and love it

Submitted by Alan k - 8/27/2020

This refrigerator is awesome. So much room. I put 10 bags of ice in the freezer. I use a water filter and the water is better than bottled water. I love all 4 doors open.
Originally posted on Samsung.com

Yes, I recommend this product

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Very roomy and convinient

Submitted by Michnitch - 8/27/2020

This is a nice fridge and presented almost no issues in 3 years of ownership. A few glitches like cracked shelves and freezer door sensor malfunction were easy and inexpensive to fix even out of warranty.
Originally posted on Samsung.com

Yes, I recommend this product

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Best refrigerator I've ever owned!

Submitted by The Big Kahuna - 8/27/2020

This refrigerator was on sale at Howards, so I went down to take a look at it. I was very impressed with all the features it has. I like that you can have an extra quarter of it be either a refrigerator or a freezer. I love the icemaker and the water distribution part of it too! It is very spacious and roomy and fits everything rather well. It is also very convenient for my handicapped son to open the refrigerator bottom two drawers and have access to both a refrigerator and freezer! I am very happy with it.
Originally posted on Samsung.com

Yes, I recommend this product

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Worst refrigerator ever

Submitted by Larry - 8/27/2020

Wife bought this Samsung refrigerator as part of a "suite" from Costco and a month after the warranty expired it stopped making ice and required defrosting ever few weeks. Samsung and Costco refused to make it right. I will NEVER purchase a Samsung appliance again.
Originally posted on Samsung.com

No, I do not recommend this product

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Freezer & Ice Maker

Submitted by ahill537 - 8/27/2020

We bought this a few years ago because we've always had good luck with Samsung products. The ice maker quit working and we found it was a known defect. We've had them out 3 times to take care of it (They even replaced it once) and it still doesn't work correctly. We only have the bottom left (looking at it) freezer, which has also quit working and we've had them out a couple of times. The old Samsung that came with the house works better than our new one unfortunately. I love the food showcase door, it's so easy to get to the most often used items without having to open the whole door. I also like the flex system for the bottom right compartment (either fridge or freezer). I was so happy when we received our purchase and started using it, but have become frustrated due to the freezing issues.
Originally posted on Samsung.com

No, I do not recommend this product

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Problematic

Submitted by Just me - 8/18/2020

if you read the reviews on this refrigerator you will see the chronic complaints regarding the ice maker. i was appalled at the numerous complaints received on this very same issue. samsung, you should be ashamed of yourself!! you clearly see there in an inheriant problem with this, especially coming from a company of your "reputable" standing. why would you let this continue? as it stands right now, i have a ticket for repair in with samsung but unless they come up with a newly designed drawer that seats properly against the ice maker then this problem will continue (see pics) this gap is causing the cooler air from the refrigerator to melt the ice, which starts causing all of the said problems. the frosting up, the ice melting and water leaking etc etc.
Originally posted on Samsung.com

No, I do not recommend this product

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Not happy with this product

Submitted by Michelle - 8/16/2020

we bought this product for our new home. after only 15 months we noticed the temperature in the refrigerator and freezer started to rise. water leaked from the ice dispenser onto the floor. the temperature would rise and fall intermittently. we called for service and we were scheduled 3 weeks out. a tech came by and said we needed a new coil. suddenly, the product started working again. after waiting for 2 more weeks another tech came out and said the product checked out fine. no issues found! two weeks later the issue is back. we are looking for a new refrigerator now.
Originally posted on Samsung.com

No, I do not recommend this product

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good features except bad icemaker

Submitted by Gary - 8/15/2020

We liked everything about this fridge except icemaker. It freezes up stops making ice and leaks water. Samsung could not come up with a solution for a fix so we had to turn off ice maker and use a countertop icemaker.
Originally posted on Samsung.com

No, I do not recommend this product

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Awesome Fridge!!

Submitted by Dkosk - 8/15/2020

I shopped for over a year to find a refrigerator with door in door, 28 cu. ft., flex zone, ice maker & recessed handles before I found this one. It is so much better than I had hoped for. I just love it.
Originally posted on Samsung.com

Yes, I recommend this product

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4-door flexability and even cooling

Submitted by TOPCATSCOTT - 8/14/2020

we have this over a year with no problems. it replaced the last top Samsung model we retired to the garage. I like the small pass through door and use it all the time. Its quiet and the cooling is even front to back and still good at the doors with those cooling panes. I also discovered it was wifi equipped and use it with an app. its also a gorgeous looking thing inside and out. the door handles are flush, so then dont stick out into the isle. The ice maker is quieter than the last one by far, and has a decent capacity except for party time. Quiet!
Originally posted on Samsung.com

Yes, I recommend this product

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Excellent Refrigerator

Submitted by The Big Kahuna - 8/11/2020

This is an excellent frig. It was on sale at Howard's so I took a chance on it. I'm glad I did!
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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perfect layout of interior

Submitted by boop - 8/7/2020

best configuration we have ever had and the inside design is excellent
Originally posted on Samsung.com

Yes, I recommend this product

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Poor performance and awful customer service

Submitted by Page - 8/7/2020

purchased this fridge 1.5 years ago and have many issues with it and the customer service is terrible. 1. ice maker repaired twice & control panel had to be replaced within 6 months 2. customer service is the worst. samsung repair man didn't follow my instructions to set my chill zone area to the setting i had when he arrived for the repair. i woke up the next morning to several frozen champagne bottles that blew up in my chill zone because he set it to freeze instead of the chill zone setting that i had it at. samsung refused to reimburse me because it was alcohol. 3. not fingerprint resistant
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Beautiful refrigerator very poor ice maker

Submitted by KEITH RICHARDS - 8/6/2020

i bought my rf28k9380sg a little over 2 years ago. i liked the look and function especially the flex zone. the flex zone came in very handy during holiday season. i woudl note that it was more difficult than i expected to keep fingerprints off of the front of the unit. my satisfaction with this until has recently changed. i am experiencing significant problems with the ice maker. it freezes up frequently. if i don't manually clear the built up ice on a weekly basis it will stick shut and/or stop producing ice. it is very frustrating to have to do this weekly maintenance on such an expensive unit.
Originally posted on Samsung.com

No, I do not recommend this product

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Great features

Submitted by Ana3 - 8/6/2020

Best refrigerator ever. Love it. Highly recommend it.
Originally posted on Samsung.com

Yes, I recommend this product

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Easy access

Submitted by Hall family - 8/5/2020

bought it last month couldn't be happier. Love the flex zone
Originally posted on Samsung.com

Yes, I recommend this product

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Great Refrigerator!

Submitted by JackiesPicks - 8/4/2020

I've had my refrigerator for a few years. Great looking refrigerator. I like how you can keep half of the bottom as freezer and the other half for drinks and items more readily used and not have to open the whole refrigerator. I keep water and drinks in the second half of the bottom for a quick grab. The only issues with the refrigerator is the small ice maker. It takes a long time to refill the small container. I've had it ice up recently and I have to defrost it for it to be able to make ice again. It's difficult to pull the ice tray out as well. I love the shelf design that you can slide part back to place items that are taller or bigger to fit. Great looking front doors and display. Easy to clean.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Great Refigerator

Submitted by Powercat - 8/4/2020

We have owned this 4-door flex refrigerator for about 2 years and are very happy with all the features. Great product, would buy it again without question.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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5 door model is great one for every one

Submitted by SriniGrandhi - 8/3/2020

4 individual doors , 1 french door for quick access and one section to swap between freezer and refrigerator is a great model every one has to look at.
Originally posted on Samsung.com

Yes, I recommend this product

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FlexZone is very handy

Submitted by TSaw - 8/3/2020

I've had it over a year and the performance is superb. Cranks out the ice. The FlexZone is very useful.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Generally a nice fridge

Submitted by Naantz - 8/3/2020

I am very satisfied with the fridge except for the ice maker. It frosts up very easily and stops making ice. This happened less than 6 months after buying the fridge. Huge disappointment. Would actually avoid buying this fridge for that reason alone.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Excellent

Submitted by Mchid - 8/3/2020

I bought this 5 months ago and I love the design, features included. The dual type freezer is convenient and gives more space to put the stuff.
Originally posted on Samsung.com

Yes, I recommend this product

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Great design

Submitted by Tempust - 8/3/2020

I brought this over two years ago and my biggest disappointment was the ice maker which constantly clogged and took more time than I cared to clean
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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