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Collinsvile, IL 618-345-9200

Troy, IL 618-667-6176

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Samsung Logo

23 cu. ft. Counter Depth 4-Door Flex™ Refrigerator with FlexZone™ in Black Stainless Steel

Model # RF23J9011SG

 4.0 out of 5 (173 Reviews)

Rebate Tag

Available in 2 Color(s)

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Note: Due to manufacturer policy, this product cannot be added to your cart.
Contact Terry's Appliance Center for more details.

Ice Master

Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.


High-Efficiency LED Lighting

LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting*. The sleek design saves more space than traditional incandescent light bulbs.


Two Humidity-Controlled Clear Crispers

Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.


Adjustable Shelf

Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.


Counter Depth Design

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.


23 cu. ft. Large Capacity

Our 23 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 23 bags of groceries**.


FlexZone™

A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone™ is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -8°F to 5°F


Triple Cooling System

This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*


Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Features:

  • With a sleek design and an extra-large capacity, this state-of-the-art refrigerator is certain to meet all your culinary style and function needs.
Key Features
Ice Maker Yes
FlexZone™ Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins 2EA
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type 4-Door Flex™
Color Fingerprint Resistant Black Stainless Steel
Refrigerator Features
Foldable Slide-in Shelf Yes
Automatic Ice Maker Yes
Freezer Features
Total Ice Capacity (lbs.) 2.7
Cubed and Crushed Ice Cubed/Crushed
Shelves 2 Slide Out
Power
ENERGY STAR® Certified Yes
Energy Consumption 679 kWh/yr
Capacity
Total Capacity 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 24" D
Product Dimensions with Door without Handles 35 3/4" Wx 71 7/8" H x 28 7/8" D
Product Dimensions with Doors Open 35 6/8" W x 71 7/8" H x 42 1/4" D
Shipping Dimensions 38 5/16" W x 78" H x 31 5/16" D
Net Height without Hinge 70 3/4
Weight
Product Weight 352.7 lb.
Shipping Weight 385.8 lb.
Warranty
1 Year Parts/Labor
5 Years Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing)
10 Years Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Samsung Time To Cook Up Something Wonderful Rebate

  • Rebate Ends: 12/2/2020
  • Must be postmarked by: 3/2/2021
  • Description: Receive a 10% rebate with purchase of 4 or more qualifying Samsung kitchen appliances. Rebate form must be postmarked by 3/2/2021.
  • Download Rebate Form

Samsung Black Friday Kitchen and Laundry Package Rebate

  • Rebate Ends: 12/2/2020
  • Must be postmarked by: 1/2/2021
  • Description: Receive up to a $500 rebate with purchase of 2 or more qualifying Samsung Appliances. Rebate form must be postmarked by 1/2/2021.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call 618-345-9200 for assistance. Click Here for Terry's Appliance Center location and contact information.

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Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

Shop where you can see the finest selection of the best products available today to match your budget, needs, and style. Shop where experts can guide you through the myriad of options available and can answer your every question. Shop where you get exceptional service for the life of your appliance.

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4.0

out of 5 (173 Reviews)

73% of reviewers recommend this product.

Excellent looks and futures

Submitted by Tito - 11/12/2020

I bought it about six months ago and I love it. This has excellent looks, and fantastic style.
Originally posted on Samsung.com

Yes, I recommend this product

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Nicely organized, some improvments

Submitted by Jennifer M - 11/10/2020

this refrigerator looks very nice and we like how it is organized with minimal freezer area, although the center section where you open it is the only area not fingerprint resistant and gets messy. the ice maker is still working, but i don't hold out great hope it will continue based on others reviews. hopefully, it will last awhile. otherwise very happy with purchase.
Originally posted on Samsung.com

Yes, I recommend this product

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5 months in

Submitted by bbc20 - 11/8/2020

I purchased the fridge 5 months ago. I have been happy with it. We like using the flex space as a fridge since we have a chest frezzer neat by. The finish is easy to clean, we got the black stainless steel.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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AMAZING

Submitted by Candy - 10/17/2020

I love all the features and the look! I've been looking for the perfect refrigerator forever!
Originally posted on Samsung.com

Yes, I recommend this product

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I would give minus 5 stars

Submitted by NeverSamsungAgain - 10/6/2020

Where do I even start. Within the first year the ice maker would continually freeze up. Have friends say the same thing about theirs. Who wants to keep a hair dryer on the counter in order to get ice? Luckily the refrigerator compressor died just before the warranty expired. Once the repairman came, checked it out, ordered a replacement, another 3-4 months came and went with a refrigerator registering 67 degrees. Once the repairman came, he informed us it could not be repaired and that Samson would offer an upgrade. Great just what we need; an upgraded piece of junk! He said " if they give you a refund, don't buy another Samsung." What we need in addition to a refund for the fridge is a refund for all the spoiled food we've lost. Thought the finish was very pretty, but just look at it and it scratches! So how long will it take to get our money back? Another 6 months? How wonderful, now with holidays approaching with no refrigerator. Samsung needs to stick to TVs and stay away from appliances. On the other hand, the dishwasher we purchased at the same time, died 2 months after purchase, luckily within warranty period. Repairman came, fixed it, and it has done very well ever since. Still I will never spend my money on a Samsung appliance.
Originally posted on Samsung.com

No, I do not recommend this product

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Beautiful look, poor quality product

Submitted by Rose - 10/6/2020

the refrigerator is beautiful. the ice maker repeatedly stops working, at least 2 times per month. it freezes up & creates an ice build up all around that we have to thaw out just to get it to work again. the positioning of the water & ice dispensers creates a mess. the water dispenser leaks water, creating a buildup in the area that should catch droplets of water. the freezer started rattling loudly & when checked, all the food was thawed out.
Originally posted on Samsung.com

No, I do not recommend this product

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I think its great, but only two stars!

Submitted by Jeff - 9/29/2020

the refrigerator looks nice and has more than enough room for me and my wife. the reason that it isn't my favorite appliance is that the doors dent easily (got a dent during delivery) and i keep the ice maker shut off and fill it with ice i make so it looks like it works so when people come over they don't see how much money i spent just so i could make my own ice! from what i have seen on almost every review of samsung refrigerators they should be sending us a rebate check for not being able to use the ice maker function. i'm just glad they don't make cars!
Originally posted on Samsung.com

No, I do not recommend this product

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Ice maker issues

Submitted by Nickname - 9/21/2020

This refrigerator has been great except for 1 flaw. Based on reviews ice makers can freeze over due to a manufacturing flaw. I've experienced this twice. However have been able to rectify the situation on my own. So only a 4 star rating.
Originally posted on Samsung.com

No, I do not recommend this product

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Nothing but issues Horrible

Submitted by My Last Samsung - 9/9/2020

Issues from the start They do not stand behind product I've maker still will not work and now they I cause the issue
Originally posted on Samsung.com

No, I do not recommend this product

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Looks Cool but ICE Maker sucks

Submitted by lubang44 - 9/8/2020

I bought this unit 3-4 years ago and was very excited. Looks great , got a lot of compliments. within the first year I started to have the ice maker freezing up and stopped making ice.over the years I had at least 4-6 service calls regarding the ice maker issue. Finally I called Samsung and the warranty the fridge out. I replaced it with another Samsung fridge that does not have the ice maker in the main refrigerator , make sure that the ice maker is on the freezer.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Lots of Space and Options!

Submitted by BigT - 8/30/2020

We bought this fridge and love the layout of it, we especially like the FlexZone that we can easily convert depending on our needs
Originally posted on Samsung.com

Yes, I recommend this product

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Beware the ice maker!

Submitted by Smurf - 8/27/2020

The refrigerator is great, looks good and works good. The ice maker is another problem. Every week I have to disassemble the ice maker because it frosts up and jambs the ice from dumping into the ice bin.A pain in the button!! It was explained as a design flaw, they shouldn't have put the ice bin in the refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

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poor quality ice maker

Submitted by joey - 8/27/2020

el ice maker no funciona adecuada mente van 18 arreglos en total
Originally posted on Samsung.com

No, I do not recommend this product

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Great Fridge- A Few Things odd about it!

Submitted by Chico - 8/27/2020

I've had this fridge a few years and had little problem with it. One thing is one side of the freezer is cooler than the other...just is, weird. Another Is a design flaw in the ice maker. The water lever ( chrome) is below the ice, so when you hit ice, it strike the water lever, leaving scratches in it. But it's been good...love the fridge part.
Originally posted on Samsung.com

Yes, I recommend this product

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Best looking fridge out there

Submitted by mikemoatx - 8/27/2020

I've had the fridge for just over 3 years now and haven't had any issues to date. I constantly receive comments from guests about how cool the fridge looks and how well it fits in as a counter depth fridge. I wish the ice maker would dispense ice a bit more smoothly, but other than that it's a great appliance.
Originally posted on Samsung.com

Yes, I recommend this product

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Love it's flexibility!

Submitted by TucsonBill - 8/27/2020

The product gives you so many options, for us it's great. Everyone who visits makes a comment on how unique it is yet practical. Also, it is super quiet.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Love the look and the flex zone...

Submitted by Pillows - 8/27/2020

I love the fridge but the drawers are awful! There is a gap on the bottom seams of the drawers where dirt and food gets stuck. Very irritating since I love nothing more than a clean refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

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Excelente refrigerator!!

Submitted by Best Fridge - 8/27/2020

Nice looking refrigerator, easy to keep clean . You can adjust the zones .
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Excellent feature

Submitted by Syef - 8/27/2020

I bought it about three months ago. It is all right but a little small for our need. However, I like it because it attractive and it is the best brand.
Originally posted on Samsung.com

Yes, I recommend this product

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Top notch refrigerator

Submitted by Marianne267 - 8/27/2020

I bought the refrigerator about 6 weeks ago. I enjoy the the FlexZone. Sleek modern design, without handles! I highly recommend it to anybody that might need the option of FlexZone. Very happy with it.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Beautiful, yet very functional

Submitted by jmayom - 8/9/2020

this is one of my favorite refrigerators I've owned. The design is gorgeous and the fact that the bottom door can be converted to any temperature, it is very convenient
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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Awesome Refrigerator

Submitted by hicks - 8/8/2020

I like the four doors Flex Zone feature. You can choose to convert one into freezer or refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

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Perfect fit in the space I was putting it in.

Submitted by Jimbo - 8/4/2020

Bought this a seven months ago but beware of the water filter. The food trays also will catch food particles in it. Can not clean it out properly.
Originally posted on Samsung.com

Yes, I recommend this product

Gift box Incentivized Review

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If it weren't for the ice maker...

Submitted by birdnerd - 8/4/2020

We've had this refrigerator for 5 years and, except for issues with the ice maker, love it. The flexzone compartment is a great feature; we mostly use it for beverages, but have used it as an extra freezer section too. The ice maker continually froze up and fortunately we had an an extended warranty contract so all the repairs were free. It took about 8 repair visits and replacement of the entire unit a piece at a time, but seems to be fixed now.
Originally posted on Samsung.com

Yes, I recommend this product

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Nice Frig, terrible Ice maker!

Submitted by Ricardo - 8/3/2020

Bought this over a year ago and the ice maker froze up. Could not get it to work for months. Finally went on YouTube looking for answers and found out I was not alone. Got in contact with a repair service who came out with replacement and its working again. Still not the best ice maker but better than nothing!
Originally posted on Samsung.com

No, I do not recommend this product

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I love my refrigerator!

Submitted by quilt mom - 8/3/2020

We have had this refrigerator for a couple of years and it's wonderful. Having doors on the freezer instead of a drawer is great. I've had side-by-sides previously and this seems so much more roomy. The fact that it's counter depth makes it easy to see most everything that is in the refrigerator. It is a little noisy but that doesn't bother us.
Originally posted on Samsung.com

Yes, I recommend this product

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Ice Maker

Submitted by disappointed - 8/3/2020

Ice maker has had at least 10 service calls to replace circulation blower motors, ice tray, main circuit board and ice cube making unit. Ice Cube tray when filling with waterover flows and runs into the top of the circulation blower then into the ice cube tray freezing the augur and cracking the tray. .
Originally posted on Samsung.com

No, I do not recommend this product

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Looks nice

Submitted by Lisa - 8/3/2020

Bought the fridge and the freezer did not work. After 3 months of going back and forth with Samsung they finally replaced it. Worked great for the first year and then the ice maker started to freeze up. My son and one of his friends also bought the same model and are having the same issue with the ice maker. Let's see if they can fix this.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Dead fridge after two years

Submitted by Delconow - 7/12/2020

we bought this fridge in june 2018. loved the design. in april 2020 the fridge stopped working. it took three weeks to get the compressor replaced in may 2020. that held until june 9th 2020 when the whole machine died again. we have had two more service calls since and nothing has worked. samsung keeps trying to schedule more repairs (which take at least 10 days to happen). so disappointed and so frustrated to be dealing with this for three months on a fridge that was less than two years old.
Originally posted on Samsung.com

No, I do not recommend this product

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Terrible

Submitted by Edith - 5/19/2020

ice maker drips and drain tube keeps freezing over causing flooding at the bottom of the fridge, freezer and floor. i called a repair man who can't do anything to stop the freezing over in this model.
Originally posted on Samsung.com

No, I do not recommend this product

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Big money. Big disappointment .

Submitted by Samarvin - 5/16/2020

i have had this refrigerator for just over four years. this is the second time the fridge compressor went out. the icemaker also freezes up and stops working. i'll just buy another.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Worst Ice Maker Ever! Don't Buy this Model

Submitted by JackK - 5/8/2020

this refrigerator has the absolutely worst ice maker ever! it constant jams and it's placement and size makes clearing the jam and cleaning it out extremely difficult.
Originally posted on Samsung.com

No, I do not recommend this product

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ICE maker nightmare

Submitted by Cruzer - 5/2/2020

the ice maker has a major design flaw. 180 days in the unit froze & the ice stopped. through user forums i found the solution. search "forced defrost"=fd. now it freezes up monthly & leaks slowly.
Originally posted on Samsung.com

No, I do not recommend this product

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Do not buy this refrigerator

Submitted by Amyj - 4/24/2020

i can't go a week without the ice maker freezing over. apparently there are thousands of complaints about this ice maker.
Originally posted on Samsung.com

No, I do not recommend this product

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Great while it lasts

Submitted by mrivero - 4/16/2020

Tons of excellent features with an excellent aesthetic. While it was working, I loved it. But then the freezer compartment suddenly stopped working and getting the refrigerator serviced was a nightmare. I ultimately had to replace it and the representative I spoke to said that I was just unlucky and these refrigerators are usually very solid. The new one seems okay, but I'm still wary.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Great except the ice maker

Submitted by JoeT - 3/30/2020

like others have said, the ice maker clogs up every month or two. nice fridge other than that.
Originally posted on Samsung.com

Yes, I recommend this product

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Love it when the features work

Submitted by Lifestilled - 3/26/2020

I bought this in September and initially had an issue with the water not working. After some jimmying, I got it to work. I've had problems with the freezer constantly filling with frost. Now, a couple days ago, the water stopped functioning again. Still trying to figure that out, but aside from these issues, I love the size and set up of the separate freezers. Once I get the water working again, my satisfaction with this fridge will be improved. I do love the black stainless steel finish - it doesn't show many fingerprints.
Originally posted on Samsung.com

Yes, I recommend this product

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Samsung Counter Depth 4 Doot

Submitted by Nirav - 3/26/2020

Excellent model. Great look and features. Satisfied with the product performance.
Originally posted on Samsung.com

Yes, I recommend this product

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great features,works as advertised

Submitted by Yaks - 3/26/2020

Had it over a year now and no issues. Love the 4 door design
Originally posted on Samsung.com

Yes, I recommend this product

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LOUSY ICE MAKER

Submitted by PBMC - 3/21/2020

biggest issue is the absolutely lousy icemaker. poor design, bad build quality, freezes up and jams regularly. had it serviced and replaced 2-3 times w over $600 out of pocket.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Bottom wont freeze

Submitted by MLLIA - 2/25/2020

power reset failure beeps at us everytime we open a door or push a button. the bottom will not freeze long term... all the food gets bad as it reverts to a fridge temperature without our doing.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Terrible Design

Submitted by J Earl - 11/22/2019

terrible design. ice maker freezes up because it is in the refrigerator part and moisture gets in. mine is completely froze, five moths after warranty expiring.
Originally posted on Samsung.com

No, I do not recommend this product

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Ice maker is awful!

Submitted by Brandy - 10/14/2019

love the fridge itself - but the ice maker is awful. it has been replace under warranty once and less than a year later it is leaking inside the fridge, and the ice doesn't get really hard frozen.
Originally posted on Samsung.com

No, I do not recommend this product

Gift box Incentivized Review

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Don't buy

Submitted by Samsung reviewer - 8/12/2019

don't buy! the ice maker constantly freezes over and requires thawing to unjam. no support from samsung at all
Originally posted on Samsung.com

No, I do not recommend this product

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4 Door Flex

Submitted by Zeenah - 6/6/2019

not as quiet as preferred. doors prohibit easy removal of ice maker. water in the door will not allow a gallon jug. black stainless is nice. optional freezer and bright lighting are a plus.
Originally posted on Samsung.com

Yes, I recommend this product

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This refrigerator is a piece of junk.

Submitted by Iper - 3/11/2019

Terrible product. Defective ice maker that constantly freezes up. We purchased it from Lowes and bought the extended warranty. Have had it repaired numerous times and still freezes up and stops making ice. No I have to defrost the ice maker with a blow dryer every couple of weeks. If you research you will see that Samsung knows there product is defective. Will never by another Samsung product again.
Originally posted on Samsung.com

No, I do not recommend this product

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ICE MAKER

Submitted by Ronjb - 2/24/2019

The ice maker needs to be recalled and this issue solved. The cubes jam-up and block the storage bin. Maybe it doesn't shut off when the bin is full. I have to break up the blockage every month and have a ice bag on hand which reduces the freezer space. The refrigerator drips and makes noises.
Originally posted on Samsung.com

No, I do not recommend this product

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Icemaker is the only flaw

Submitted by BonnieBabs - 2/9/2019

I bought this refrigerator in late 2016 because I loved the look of it, the versatility of the freezer and the french doors on the top so you can use more of the space than a typical side by side, esp. with a shorter counter depth frig. Unfortunately with the flawed icemaker it has created additional work for me to keep it "defrosted" on a monthly basis. It does not hold much ice, but if I could use ALL the ice that forms underneath the container that holds the ice cubes that would be great (sarcasm)! I have to pry the ice holder out which is hard because so much ice builds up underneath it is challenging to remove and then take a hairdryer to defrost and remove carefully the built-up ice on all three sides of the ice mechanism. I guess I will wait to replace this one with a new NON-Samsung refrigerator that cost me $2700.00 when it stops working because I don't want to invest any more money in it if Samsung isn't going to bother to call it a recall defect and replace all defective ice makers in their refrigerators like car manufacturers do. It is a KNOWN defect and I am certain Samsung still makes all their refrigerator icemakers this way--I have friends with different Samsung refrig models that have the same exact issue with the icemaker making ice out of condensation on the outside of the icemaker. Samsung should stick to Televisions. Samsung TVs seem to work fine.
Originally posted on Samsung.com

No, I do not recommend this product

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Lousy Ice Maker

Submitted by Spider3121 - 12/15/2018

If we are lucky we get 3 or 4 dumps of ice a day. We had to have it worked on before the warranty was out and they repairman said they don't seal them well since they are in the refrigeration part. Now when you open the door it usually drips water. We hate this thing. We use a lot of ice and this doesn't work for us.
Originally posted on Samsung.com

No, I do not recommend this product

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Broken Water Dispenser

Submitted by DP33 - 12/2/2018

Be aware, the fridge looks awesome but the water dispenser stopped working after a couple months and getting ahold of someone to help is almost impossible. Now are fridge is out of warranty. $2500 down the drain after 1 year. Stay away
Originally posted on Samsung.com

No, I do not recommend this product

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